Leaked Zoom all-hands: CEO says employees must return to offices because they can’t be as innovative or get to know each other on Zoom::Zoom CEO Eric Yuan discussed the benefits of in-person work in a leaked meeting.
Leaked Zoom all-hands: CEO says employees must return to offices because they can’t be as innovative or get to know each other on Zoom::Zoom CEO Eric Yuan discussed the benefits of in-person work in a leaked meeting.
Why tf do out of touch executives and managers always think that we want to make friends at work? I don’t really care to know any of my coworkers, I just want to do my job in a professional manner, get paid well for it, and then either go home or close the laptop and leave my home office.
Also the only creativity that the office gives me is how to creatively get around the Internet restrictions they place on us, or how to creatively appear to be working when there’s nothing to do.
If I wanted to make friends I’d go to a bar or something else that adults do together in groups, like bowling leagues.
Because it’s the type of people they are, and they think everyone is just like them. I worked a corporate job for 10 years and saw a lot of people who made the company their whole identity. Their whole friend group was their co-workers.
That’s a great point, these people’s who lives revolve around their jobs, it makes perfect sense.
I bet their real goal is to shed employees without having to do layoffs. They know some of these people will refuse to come back (or moved far away) and therefore can be fired with little press or blowback.
Because the #1 reason why employees will stay at a job that underpays them is because they like the people they work with. And you can’t form those bonds remotely.
I agree with the first part, disagree with the second part. You absolutely can form bond remotely, some of my closest friends are online-only. I’ve even met some of my online-only friends IRL once or twice. I’ve become close with online-only coworkers too, honestly closer than I was with a lot of people in the office.
Remote work does work. Return to office is just a power grab by companies and real estate sunken cost fallacy.
Except that you absolutely can if the company has a good remote culture.
The company I was at prior to the pandemic and all throughout the height of the pandemic had such a culture. Even before the pandemic our work chat had rooms for different teams, different products/projects, and general subjects including non-work-related ones. And the chats were active and lively. And during the pandemic it only got more so. There was a very strong bond between coworkers, including new people first onboarded as WFH.
After we got bought out by a new company and they mandated 100% from the office, I left (as did over 50% of the years of experience in the dev teams). My new company is actually still hybrid/remote, with most people working from the office occasionally but anything including 100% remote being allowed at least after initial onboarding.
But I actually think this company is really bad at remote culture. There are a handful of public chat rooms but they almost never get used, and there’s nothing off-topic at all. It creates a feeling that reaching out to someone is a bigger hurdle than it was at my last place, and greatly reduces collaboration.
At my last place, working collaboratively was the norm and it translated extremely well to remote work. Here everyone is much more siloed and I don’t think it works as well. Especially if your goal is to create interpersonal bonds.
I think that any study you find over the past 30 years will show that while online relationships can be meaningful in some cases, the average person will not form as strong a connection as they would in person.
The term for this is parasocial relationships, and you have truth to your claims
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Huh, weird. The Twitch chats I hang out with and I tend to use “parasocial” as a term in which people develop a relationship with others that people haven’t really seen or spoken to. I’ve seen them and myself use the term to talk about how chats have relationships with streamers themselves, which aligns with your definition, but I’ve also seen it used between Internet users that have minimal interaction with others aside from texting.
I’ve made friends online via Xbox that I have on other social media and that know my face/voice/background, but I try to secure more of my anonymity these days. I wouldn’t consider those relationships as parasocial, but in some ways, depending on how the relationship evolves and grows or decays over time, I’d say they dip in and out of being parasocial and tangible.
Perhaps parasocial might be better thought of as a class of relationships people share that are digital and that don’t manifest IRL in any meaningful ways (excluding face/voice/identity).
Maybe the idea I’m getting at here has a term coined for it already. I’d be willing to change my vocabulary if you suggest something!
Because they aren’t putting effort into it and neither is the company.
If you can talk to someone you can form a relationship with them. Period. This is not hard to figure out.
Remote culture requires putting effort into it. You have regular online events with the team just for fun and you ask people to stay after the scrum for an open floor once a week or so, etc. You invest in the social aspect of remote work.
Studies can say important things but they can’t contradict lived experience and their methodology can also be flawed or biased.
I’m not limiting this to work.
And of course you can have a relationship with someone remotely.
But overall, for the average person, in-person relationships are going to be stronger. Friends, family, romantic relationships, hobbies, work, you name it.
But also, why would I want a close relationship with anyone at work? Especially when doing it online is more work?
No thanks. I’ll stick with my friends outside the office, tyvm. (To be clear, I’m agreeing with you.)
Yes you can, what on earth are you talking about? I’ve been remote for 5 years now and I have close relationships with most of the people I work with, especially the devs on my team. Sometimes we’ll debug an issue or discuss something and then afterwards bullshit for a while on the phone.
Are people really this inept? You can have remote relationships especially if you make time for it.
Been remote for years, number two is just flat out bull shit.
Definitely disagree on this one. Worked a job across the pandemic that was completely virtual and I never met my coworkers in person. A number of us left about 6 months ago due to layoffs but we all flew out to meet up with each other last week and hang out. That’s almost an entire department of folk that now work in different companies taking the time and personal expense to travel and hang out with each other so I’d say a meaningful bond was built. It absolutely can happen, managers just need to be informed on how to do it. If any org should be prepared for this it’s Zoom. This is just being super lazy on the part of Zoom and having a lack of confidence in their own product.
But it doesn’t make sense. If I would have people which I like so much in the office would, you know, go to the office. If I don’t wonna go well… then I don’t like those people enough and there can’t be bonds anyway. We will just come, say hi, do job, go home. What a great creativity boost
Depends on the type of work. Workshops and strategy sessions are definitely better in person than online for me.
Okay so what are you getting from either of those that you can’t get from attending the same on Teams/Zoom etc.?
Workshops also just feel like school and the presenters always talk too fast, quiet, or accented for my hearing and ADHD to make it worth me going to one, some dedicated study time always was the better route for me.
Meanwhile strategy sesh’s are just conversations with an end goal, nothing difficult about that at all.
One thing people who are against work from home have to realize is that not everybody functions the same, some people do better remotely, others need the office.
I just wish we could be treated like adults and work in the way we feel most comfortable and efficiently without being mistreated over it and without being astroturfed against it by entities like the Wall St. journal and Bloomberg, sorry rich people but I just don’t give a fuck about your corporate property values.
I don’t get the “Bill, we can’t hear you; you’re on mute” twenty times per hour. Or the guy who doesn’t realize he should be muted but isn’t, and the chat is flooded with his background noise. I don’t get to whisper snarky comments about the presenter to my coworker whom I’m sitting next to. I don’t get to spontaneously engage people hanging around the coffee stand between sessions.
There are tangible differences between remote and in-person. As much of an introvert as I am, and as much as I love working remotely, I recognize that I do better collaborative work when I’m in-person. YMMV, but mine doesn’t.
Does your company not do water cooler sessions for your team? Also you can message people during presentations online to gossip. I just did it yesterday to make fun of some idiotic desperation move our execs are getting ready to pull.
When people say “you can’t do X remotely” what they actually mean is they either put no effort into it or they can do it, but it doesn’t feel the same to them, which is a completely different statement.
I found that keeping up with people over video works better when you’re in the same time zone. When I was managing teams at +8 hours and -12.5 relative hours, communication and trust just weakened steadily over time and creative collaboration stalled. Spending a week there in person usually got things unstuck.
I know people on split engineering teams between LA and Seattle who prefer all virtual and it’s worked long term. LA to NY I think would be a heavier lift.
And, of course, this whole discussion is always dominated by software engineers; there are lots of jobs that involve actual manipulation of matter where in person collaboration is essential to communicate skills.
Oh definitely, timezones do throw a wrench in things a bit, but there are easy ways around that usually, splitting engineering teams like the way you described is a pretty good workaround.
I completely agree that jobs that just can’t be done remotely obviously shouldn’t be, but any job that can be should have the option available. I just feel like most of the work from home backlash comes from people who cannot do their jobs from home and managers/executives that just want someone to babysit, usually in order to justify their own professional existence. It just seems like a lot of “crabs in a bucket” behavior.
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Firstly real human interaction. There is a lot of team building that can occur just from having lunch together. Second, just physically being able to put sticky notes or drawing lines and watching someone else do so without having to have someone try to point out where exactly they put something to you in a virtual whiteboard is way more efficient.
Firstly if you just have a presenter talking to you, then that doesn’t sound like a collaborative workshop. Workshops might have someone who guides the discussion but never just presenters otherwise that’s not really a workshop and more just a presentation that can be done online.
I am not sure what kind of strategy sessions you are having but when you are setting things like commercial STRAP for divisions of 20K or more employees, you need more than just a conversation. You need to draw out roadmaps, have working sessions, even the human interactions through lunches and dinners plays a big part.
It’s not black or white. I am a remote worker who travels regularly. Would I ever give up being remote. No. More than half my job can be done from home and I am not wasting my time travelling to the office. But that doesn’t mean I don’t acknowledge when something is just better in person. Not everything is perfect remote and not everything needs to be done in the office. You can have a mix of both and choose based on the requirements of the task.
Additionally, the type of people who are in positions to set organizational strategy are usually the types of personalities that do function between in person because they are typically extroverted personalities. It’s not like I am suggesting you bring a developer to an on site session. I am talking about leaders.
Even if that is the case I don’t find myself caring enough to want to work in the office when going to work has such a huge impact on time and money wasted commuting, and plays such a huge role on where people can live. Its hard to care when it’s such a drain on personal time and expenses.
I prefer working remote as well and not suggesting going back full time. I just think there are some things that are better in person. Fortunately my work provides a good balance where I am remote 50 - 80% of the time but can fly in to different locations for a F2F when necessary.
I think when I look at when it comes to remote is that as an employee what an employer sees as better in person is not better for me. But, I can see why an employer would see in person as better. As an employee I need to be paid even more to make it worth it, since it is overall a con in my time.
Because if your social life is tied to work you’ll stick around longer during the day and potentially do more work. You’ll also opt to stay at a job that pays less or has worse benefits because it means leaving your friends.
I feel personally attacked
I don’t remember where this quote is from but i think it’s useful.
Something like that. I’m all for having comradery and if you happen to be friends then that’s great. But often times, and i know I’ve fallen victim to this, we work too much and dont have social lives that exist outside of work.
I like my coworkers well enough but there is not a single person in that office whom I would choose to be around socially.
I know it’s very popular online to brag about being an asocial shut-in, but believe it or not some people like their jobs and like the social aspect of the office. The problem is the bigwigs applying the same rule for everyone either due to being out-of-touch with normal humans or just through greed, but don’t assume your experience is universal!