Capgemini: Fix your customer service — with chatbots!

pivot-to-ai.com

Capgemini: Fix your customer service — with chatbots!

pivot-to-ai.com

prototype_g2@lemmy.ml to

Fuck AI@lemmy.world · 11 days ago

Customer service is terrible. Customers hate it. Support agents hate it. Can you guess the answer? Capgemini has released a 112-page slide deck, “Unleashing the value of customer service: The trans…

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