Canadian Tire is on the rebound — and its ‘True North’ strategy now includes a Canadian icon with its purchase of Hudson’s Bay-branded goods, David Olive writes.
Opinion | Canadian Tire has never been more Canadian — and it’s working
Warranty your products properly as well. I don’t buy anything from Canadian tire that isn’t disposable since they won’t take back a 2 month old vacuum or car jack that stopped working.
They exchanged a Motomaster battery charger that was almost 20 months old. It suddenly stopped working, and they didn’t even bother testing it to confirm my assertion.
The biggest headache was finding the purchase in my account’s history, as they can only search a month at a time, and not by product. Very bad usability for something that employees likely use on an hourly basis.
My latest was a 2 month old Hoover vacuum that died on me. I had to go to Hoover who wanted me to pay to ship and repair it. I bought from Costco after that.
Warranty your products properly as well. I don’t buy anything from Canadian tire that isn’t disposable since they won’t take back a 2 month old vacuum or car jack that stopped working.
They exchanged a Motomaster battery charger that was almost 20 months old. It suddenly stopped working, and they didn’t even bother testing it to confirm my assertion.
The biggest headache was finding the purchase in my account’s history, as they can only search a month at a time, and not by product. Very bad usability for something that employees likely use on an hourly basis.
My latest was a 2 month old Hoover vacuum that died on me. I had to go to Hoover who wanted me to pay to ship and repair it. I bought from Costco after that.