bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 12 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square180fedilinkarrow-up1920arrow-down16
arrow-up1914arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 12 days agomessage-square180fedilink
minus-squarepinball_wizard@lemmy.ziplinkfedilinkEnglisharrow-up8·12 days agoPlus the halucination risk.
Plus the halucination risk.