Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

  • grayman@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    arrow-down
    1
    ·
    1 year ago

    Yes. The technology options for self checkout in the US are terrible, so the user experience is terrible. All the horror stories in this thread are true. The stores are terrified of theft but refuse to hire checkers. There’s also way too many grocery stores, so there’s little money to put into technology upgrades and appropriate levels of staffing. For example, I am less than 5 minutes drive from 9 grocery stores. Extend that to 10 minutes and I’ve got over 20. Silly.

        • TheBlue22@lemmy.blahaj.zone
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          Kinda what I meant, too.

          In more modern places, they have little machines that they can solve any issue without having to stand up.

          In older places, they have to walk around, and they are assigned to like 6-10 machines.