Why would anyone use this over Proton Mail or the gazillion alternatives if it treats people like shit.

    • Atemu@lemmy.ml
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      11 months ago

      The code? Free and Open Source Software.

      An instance of the software running as a service? A service.

      The official Bitwarden service has a free and a more featureful paid tier.
      Element offers paid hosting as a service with a limited free tier.
      OSM isn’t software?
      Mastodon and Lemmy are hosted and financed by individuals or organisations who usually choose to offer their service free of charge.

      All of these are FOSS underneath but have very different costs. There is a difference between commercial for-profit services (BW, Element) and non-profit/public benefit ones (Lemmy, Mastodon) with the latter usually being free of charge.

      There’s very little difference between a commercial FOSS application as a service and a commercial non-free software as a service.
      For example, you could also buy Slack as a service as opposed to Element. In the end it’s a bill of $x/user/month. Nothing “free” about that other than the hosted software’s source code.

        • Atemu@lemmy.ml
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          11 months ago

          That doesn’t change the fact that they’re services, not software. These are fundamentally different things.

            • Atemu@lemmy.ml
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              11 months ago

              The software is the “primary component” but a service is far more than just a piece of software.

              It’s providing infrastructure for the software to run in, maintaining said infrastructure, providing support to customers, billing/accounting, hiring people to do all of that etc. I’d even go as far as saying that the software being hosted ifself plays no major role in the service part.

              • Claidheamh@slrpnk.net
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                11 months ago

                Sure, but that’s exactly what people mean when they say FOSS service.

                Regardless, that’s not the discussion we’re having. The point is that those services are free of charge, and you’re not the product. And that a big reason for that is that they are FOSS services.

                • el_abuelo@lemmy.ml
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                  11 months ago

                  Arguing about what people mean is futile. The point the other poster is making, and you’ve now agreed to be true, is that FOSS is software and a service is a service.

                  Most services powered by FOSS offer a free service as a taster for the paid service. The money made in the paid service tiers pay for the free tiers. Hopefully.

                  • Claidheamh@slrpnk.net
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                    11 months ago

                    So, do we agree that saying that “if a service is free, you are the product” doesn’t apply to FOSS services?