• kamen@lemmy.world
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    2 months ago

    I don’t know what platform this is, but such a review should be moderated in some way. If an employee treats you badly during normal service, then fine, it’s justified to drop a negative review, but if you’re as incompetent as to be unable to understand that nobody is obliged to serve you outside of the stated working hours, it’s entirely your problem and it shouldn’t affect the rating of the establishment.