Anyone here have any experience with a Datto Backup Appliance?

I have just been told that they’ve never run a full restoration in the six years that it’s been in service, deployed for the backup of four mission critical virtual Windows Servers, four Windows Workstation and a (physical?) Linux PABX server.

The actual appliance is apparently a “Datto S3-2000 BCDR”

        • Passerby6497@lemmy.world
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          5 hours ago

          You’re welcome, and good luck to you!

          Depending on the power of your device (which I cba to look up), you may be able to spin it up locally on the device for a dr test. I was lucky enough to have a company that forced the versions that could run a few VMs side by side, so that made it possible to do that sort of thing easily, and remotely!

    • blargbluuk@sh.itjust.works
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      7 hours ago

      It should be sending an email with the results every day, we have some older ones still doing this (we moved everything else away from datto one kaseya acquired them). Or at least that’s how ours works.

      • Onno (VK6FLAB)@lemmy.radioOP
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        6 hours ago

        Do you know if this daily VM allows you to test functionality, or is it destroyed by the process without the ability to keep it, login and check databases, etc. ?

        • blargbluuk@sh.itjust.works
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          5 hours ago

          you don’t have any control over the VM specifically for those emails or w/e. If it’s still a thing, Datto used to let you log in to the control panel and boot a test vm of the backup image to verify manually if need be.

          • Onno (VK6FLAB)@lemmy.radioOP
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            5 hours ago

            That’s very interesting. Does this mean that you can test any backup without needing to do a manual data recovery taking several hours?

        • Passerby6497@lemmy.world
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          6 hours ago

          It’s entirely ephemeral. This service, like others I’ve used, really only gives you a screenshot to show that the system is booted, since your data is probably fine if your system boots (but that’s still not an excuse to not do restore tests - we would do file VM restores at least yearly for our clients).

          Open up the datto dashboard entries for your devices and the post boot validation should be visible if it’s enabled.