Most of those things are kind of a matter of taste though aren’t they? If you change those kinds of things you’ll get other people complaining who like it as it is now. For example for me I think the default UI is excellent and the alternative ones I’ve tried are mostly terrible, but I know not everyone thinks the same way.

Other complaints are instance-specific but that’s a good thing; instances can operate how they like because we have a choice, that’s the whole benefit to Lemmy and federation.

OK but that’s still no explanation. I want to understand the problem deeper than “it’s bad”.

I’m not getting what the UX problems are, and if you change things aren’t there just going to be new problems with the changes? I think the default experience is a lot better than Reddit at least.

What’s ICE, that’s a difficult acronym to search?

But the difference is we all have a choice of an email provider, whereas people are socially expected to have a smartphone these days and those are pretty much the two viable choices.

Apart from the CEO, I’ve been a bit concerned with the number of outages recently with quite poor and inconsistent communication or updates - not especially long outages but made much more stressful. There’s something really off about the way they communicate things I’ve found. So that combined with the idiot CEO has made me start the process of moving away from Proton, I don’t trust them any more.

I think the best strategy is to spread thinly, don’t become reliant on any one provider.