Introducing Proton Pass – Protecting your passwords and online identity | Proton
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We’ve launched Proton Pass, a unique password and identity manager that lets you generate and store secure passwords and email aliases.
  • darknavi@vlemmy.netEnglish
    1·
    1 year ago

    Going to paste* this comment from HN I saw earlier today:

    Proton, the company that still in 2023 doesn’t allow to cancel the auto renewal without losing access to the services you have already paid, the most anti-consumer thing I have seen in my life.

    Here is how it works: 1. You pay for example for 2 years of access. 2. After a few months you decide to remove the auto renew and just use the remaining time of your subscription, your only option is to cancel your current subscription and lost access to any premium service you paid for, they give you credits for the remaining time of your subscription, that you can use if you contract other services. So you are force to cancel the subscription before the renewal time and hope you don’t forget to cancel it.

    Run from this company.

    • kia@lemmy.caOPEnglish
      0·
      1 year ago

      That’s definitely strange. Are you saying they won’t refund the credits and essentially lock you into paying for another service if you cancel a subscription?

      • 1chemistdown@kbin.social
        01·
        1 year ago

        No, what they’re saying is they do not understand Proton’s policy. They’re policy is an instant prorated refund the second you cancel. They also warn you about it.

  • agg@lemmy.sdf.orgEnglish
    1·
    1 year ago

    I can’t imagine wanting to move from Bitwarden, but it’s nice to see a relatively trusted name like Proton enter the space.

    • flip@lemmy.nbsp.oneEnglish
      0·
      1 year ago

      While I am using Bitwarden right now, I am not happy with the UX of it. Will definitely look into Proton Pass once my Bitwarden subscription runs out.

      • aeternum@kbin.social
        0·
        1 year ago

        What are you not happy with? I use vaultwarden (but pay for bitwarden, couldn’t get the bitwarden pro licence to upload to my self hosted server). I’m pretty happy with it. Maybe there’s a fix for your problem

        • flip@lemmy.nbsp.oneEnglish
          1·
          1 year ago

          Hey, thanks for asking! Everything I am saying is minor, I really like Bitwarden and the way one can share passwords within organizations. It is the password manager I keep recommending so far. Having said that, I do not really like the look and feel (which is absolutely subjective and not a major reason to move away from open source), but generally I dislike

          • the way Bitwarden handles passwords for the same domain, but different subdomain (Proton does that already better, it sorts according to the subdomain). I do know there are different matching options (startswith creeps me out should I use Host?)
          • the way Bitwarden handles storing passwords when signing up on new forms, 1Password seemed to do that much better
          • I actually like how 1Passwords automatically gives me visual options within the browser window instead of rotating through password options via Hotkey or over the plugin window.

          If you have some advice, especially about the password handling for different subdomains, let me know!