You might be joking but I honestly think that’s the case. It’s wild to me. I’ve worked for Fortune 500 companies using SNOW and everybody hated it and regularly voiced complaints and issues and yet the company refused to change. Started doing shit like releasing more training docs on how to use it or doing brown bag lunches on SNOW effectiveness.
But ultimately none of that mattered, it is just inherently garbage.
Well one of the big problems with it is it’s never properly configured. One of the most annoying things that it does is that it generates tasks only when previous tasks are closed, in theory that makes sense but really the result is that you close a task, and then you have to go looking in the ticket queue for the new task it’s just generated, so you can close that one too. Total waste of time.
I guess that makes some sense, I loathe Jira but I think it’s largely because everywhere I’ve worked that uses Jira has poorly customized it and just ruined the experience.
You might be joking but I honestly think that’s the case. It’s wild to me. I’ve worked for Fortune 500 companies using SNOW and everybody hated it and regularly voiced complaints and issues and yet the company refused to change. Started doing shit like releasing more training docs on how to use it or doing brown bag lunches on SNOW effectiveness.
But ultimately none of that mattered, it is just inherently garbage.
Well one of the big problems with it is it’s never properly configured. One of the most annoying things that it does is that it generates tasks only when previous tasks are closed, in theory that makes sense but really the result is that you close a task, and then you have to go looking in the ticket queue for the new task it’s just generated, so you can close that one too. Total waste of time.
I guess that makes some sense, I loathe Jira but I think it’s largely because everywhere I’ve worked that uses Jira has poorly customized it and just ruined the experience.